Yes! Venus Versa is extremely safe; all of our estheticians doing the treatments are certified by Venus Concept and have gone through rigorous training. We do require a medical and health history form to be filled out prior to treatment during the consultation in order to give you the best treatment results and make sure you are an acceptable candidate for the treatment.

Side effects include some redness in the area, some minor swelling, and some warmth in the area. There is no downtime; you can resume all normal activities right after.

It’s a very tolerable procedure; some people experience it as a hot stone massage, if the heat begins to become too much please let your esthetician know and we can adjust the settings.

We recommend a series of 4-8 depending on the area of concern and severity. During your consultation, we will determine a treatment plan with you.

Cosmetic tattoos are done to help restore, or improve your appearance by enhancing eyebrows, lips and much more! The cosmetic tattooing options Five Senses have are Microblading, Ombre/Powder Brows, Combination Brows, PMU Removal, Lip Blush, Scalp Density Tattoo, Freckling, and Zodiac Freckling.

Paramedical tattoos are done to camouflage or revise areas that have been affected by trauma. Whether surgery, self harm, accidents, or health conditions we can treat a variety of concerns. -Radiation Markers -Stretch Marks -Scars -Burns -Skin Grafts

For eyebrows complimentary touch up is done a minimum of 6 weeks post treatment and maximum of 12 weeks post treatment. After your first touch up some people need a Colour Refresher every 9-18 months for microblading and 2-4 years for ombre brows. Lip Blush requires an initial touch up after 6-8 weeks and every 1-2 years to prevent fading. Paramedical procedures don't need a touch up unless they begin to fade due to aging, sun exposure etc.

For cosmetic tattooing we do provide numbing to make the treatment as comfortable as possible. With Paramedical depending on the area it can be essentially painless however we can offer a numbing cream if needed.

When preparing for this procedure please be aware of any medications or medical conditions you have that may prevent you from getting a treatment. Here are some contraindications in which we cannot treat people. Pregnancy or breastfeeding Blood thinners Diabetic Tendencto to Keloid Bleeding disorders Taking accutane or other skin thinning medications or topical creams Sunburnt skin It is best to avoid certain theings before the procedure as this can compromise how you heal. Before day of the procedure avoid: Caffine Alcohol Energy drinks Asprin or ibuprofen (24 hourse before treatment) No tanning 3 days prior No waxing 3 days prior If you've head a chemical peel, wait for 2 weeks

Of course! We provide this service to a lot of clients to correct shape, size, and colour. We do ask you come in for a consultation so we can evaluate the skin and area.

SPF 30 is recommend to all clients once area is healed to protect and prevent fading. We use only the highest quality pigments that are stable and stay true to colour.

For each service you get you will recieve instructions as well as aftercare product to ensure the best results!

No, unless your job consists of you being in water or causes you to sweat excessively, which will affect the healing.

As with any procedure, healing varies from person to person. It usually takes 5 to 10 days for the skin to regrow and slough off. During this time the top layer of skin is healing with the pigment and can shed. After the shedding stops the pigment will start to fade and propoerly heal into the skin. After 30 days the process is complete for the majority of people.

As trained cosmetics and paramedical tattoo artists we take pride in our work and make sure your brows are symmetrical and approved before beginning. It is important to remember the first few days your brows will be very dark, which often shocks people. Also you are having this procedure to add brows to thin or non existant brows, so it can be a bit of a shock to see yourself with brows all of a sudden. It is important to give yourself time to heal and to also get used to your new look. After your initial appointment we have your touch up appointment to perfect and go over any areas that need more pigment. We can darken your brows up if you feel they are too light, or add more density to your brows. Lips can have more pigment added to brighten but we will not go past your natural lip line as over time it does not heal well. Your treatment area takes time to heal, try not to prejudge before it has had time to heal. Please remember not everyone heals the same and no guarantees are made.

Our cosmetic & paramedical tattoo artist Janet is highly trained. As a medical esthetician she has a deep understand of the skin and different conditions. She is BBP Certified, and trained and certified in Microblading, Machine Brows, Lip Blush, and Paramedical Tattoo. We encourage all clients to ask as many questions they want during the process to help them feel as ease and see how we can educate and help them

Electrolysis is a permanent form of hair removal, it uses a fine needle inserted into each hair follicle and an electrical current is applied to the follicle root, the root is destroyed preventing new hair to grow. We use a machine called the Evolution 5 to do electrolysis, it is one of the most up to date machines on the market, which combines traditional electrolysis and thermolysis. Thermolysis uses high frequency instead of galvanic to remove hair. Depending on the area of the body, and texture of hair will depend on which frequency we use to treat. This method of hair removal is permanent because it will coagulate the papilla (hair bulb) when the bulb is destroyed new hair cannot grow back. The great thing with electrolysis is that it doesn’t matter what colour or texture the hair is. We can treat grey, blonde, red, and dark hair, as well as the finest to thickest hair. Most areas of the body can be treated, most popular include chin, upper and under lip, eyebrows, ears, and underarms. The only area we cannot treat is inside the nose, or inside the ears.

Yes, our equipment is automatically controlled meaning the skin won’t be over-exposed, we use disposables needles for each session, and dispose of them in a sharps container. We analyze the skin, before, during, and after every visit to ensure your skin is taken care of. Five Senses has the right to stop or refuse service at any point.

The session amount depends on the area being treated, the amount of hair, and the length of sessions. For the majority of people, you can expect to do electrolysis for 1-2 years. The first few weeks would be more concentrated, and as you see hair growth you can come in to remove hairs that appear. Hair grows in three stages, in order to have a successful removal, your hair will need to be in the first stage anagen with the bulb intact. For this reason, multiple sessions are needed in order to guarantee success. If you have tweezed or waxed in the past you may have distorted follicles, we can still treat you however you may need more sessions depending on how the follicle is distorted in your skin.

Most people will have mild-moderate side effects from the treatment depending on skin sensitivity. The main one is redness, mild irritation, and erythema which can last a few minutes to a few hours. Welts can happen as well, they will fade away on their own, bruising can occur if you tend to bruise easily. Crusting and scabbing are common and can take up to 48 hours to show, if this happens, apply Polysporin, and wear SPF.

With any hair removal procedure, you will feel some discomfort or pain depending on your pain tolerance. We always recommend doing a 15-minute session to start to see how you feel. ​ Please stay hydrated before your treatment, this will allow the needle to be easily inserted into the follicle. You can apply moisturizer as well for a few days before treatment to allow the skin to be hydrated and nourished. ​ You will not feel the needle being inserted into the follicle; you may feel the heat or chemical reaction in the follicle, however, i.t is advised for women to avoid coming 1 week prior, and the week of their menstrual cycle as you may feel more pain or tenderness. When we start each session, we will evaluate your skin and pain tolerance. We can lower the intensity to make you as comfortable as possible. ​ Please do not apply any topical numbing agent to the skin, as it is imperative that you feel sensations to make this a safe treatment. Please do not take aspirin to help with pain as this can thin the blood and we won’t be able to do the treatment.

Hair grows in three different cycles, which is why multiple treatments are needed. You can always wax or shave the area and come in after you start to see hair growth to make sure we get the hair in the correct phase.

Although we do use a needle to perform the treatment the skin isn’t being punctured or pierced, the needle is the size of your hair so it slips easily into the follicle. The majority of people who are scared of giving blood or needles can receive this treatment without any issues.

No! In order to have electrolysis we need hair growth long enough to tweeze, if you are unsure if it’s too long you can leave it and we can trim if needed.

If you are under 18 a parent or guardian is allowed only, no friends. Above the age of 18 no one is permitted in the room unless it’s due to a medical condition.

Numbing creams can sometimes thin the skin, and interfere with the process, so we ask you do not use these for safety concerns.

Broken Capillaries- On the face Ruby Points- On the body Spider Angioma – On the body Skin Tags- On the face, neck, and body Blotches- On the face Milia- On the face

It varies from person to person and the size of the affected area to be treated. Usually, 1-3 sessions are needed. For larger ruby points and broken capillaries, more than 1 session may be needed.

When doing this treatment we use only sterile single-use stylus tips that are disposed of immediately after. The treatment is performed by professionally certified technicians who observe the highest standard of health and hygiene. Skin reactions are minimal and disappear within a few days.

It’s a very tolerable procedure; some people feel a prickling sensation but goes away as soon as the treatment is done.

Most people are able to receive this treatment but there are a few contraindications in which we cannot perform the treatment. If you are/or have Pregnant Taking blood thinners Diabetic Pacemaker or metal implants Delayed healing conditions Rosacea (with severe acne) Infections Acne Cancer

Our regular purchased gift cards and gift certificates do not expire. If we offer you a promotional gift card or gift certificate it may have an expiry date which is clearly defined. For example, if we offer a BOGO certificate, or birthday certificate it will come with conditions and an expiry date.

It is suggested that you choose a dollar amount. Often you may pick a service and your guest may want another service or want to try something new. By choosing an amount instead of an exact service you are really offering your guest a choice of over 200 services instead of just one, giving them an opportunity to decide. Also if your guest doesn't use the gift card for a period of time, you run the risk of them having to pay for any price adjustment on the service.

No way! We offer the gift card in our gift box along with some chocolates and a small gift so you can hand over a gift instead of just a card. It's a win-win, and you don't even have to wrap anything!

You can use it on all products, spa, medi-spa and men's services. It can not be used on medical services such as Chiroprator, Acupuncture or Physiotherapy. If it is used for an RMT massage, an insurance receipt will not be issued as the governing body of RMT massages the CMTO does not allow for services paid with a gift card to be claimed for insurance purposes.

Please note that WAYSPA gift cards can be redeemed for regular priced SPA treatments only, not redeemable on any other services, specials, promotions or package priced services. When using WAYSPA gift cards, the full face value of the card is redeemed at one time, there is no carryover of funds with WAYSPA cards. We can issue a Five Senses gift card for any remaining value, but a 20% service fee will be subtracted from the remaining value. WAYSPA Gift Cards cannot be redeemed for medi-spa services, massage, chiropractor, or physio​therapy.

A Five Senses gift card is redeemable at anytime in full or partial amounts. The remaining amount doesn't expire and can be used at another time. The remaining amount can not be refunded back to you in cash.

Venus Versa IPL is extremely safe, all of our estheticians doing the treatments are certified by Venus Concept and have gone through rigorous training. We do require a medical and health history form to be filled out prior to treatment during the consultation in order to give you the best treatment results and make sure you are an acceptable candidate for the treatment.

Back, chest, face and spot treatment.

Side effects include deepening of the color of the lesions, tenderness to the lesions (if cystic), blanching/greying of vessels and/or vascular scars, intense edema, and erythema lasting 5 - 10 days may occur.

Some people experience some discomfort, but the cooling crystal that is integrated in the Venus Versa™ IPL applicator aids with client comfort.

Our Venus Epileve laser can treat ALL skin tones safely.

You are on your period, for brazilian You are using any Retinol products You are using Acne medication Accutane. You have any kind of sunburn, laser burn, pustules or breakouts on the area to be waxed. You are currently going through chemotherapy or radiation You are taking photosensitizing medication You have a history of keloid scarring You have epilepsy You are pregnant or breast feeding (we recommend waiting 6 months post breast feeding to have hormones settle down) You have grey or blonde hair (electrolysis is a better option) Tattoo in treatment area You’re under 18

It is recommended that you come in every 4 weeks.

Laser hair removal can not be totally effective in one treatment as hair growth on your body is always in different stages. Most people need a minimum of 6 - 10 sessions depending on area and hair density.

We encourage clients to shave before hand, and we always check the area to ensure that you haven't missed a spot. If you don't shave, please note that our laser sessions are time based and this may cause us to add extra time if we need to shave entire areas. Please avoid waxing, tweezing, epilating or using hair removal creams between treatments or 4 weeks prior.

If you are planning on undergoing laser hair removal, you should limit tweezing, waxing, and electrolysis for six weeks before treatment. That is because the laser targets the hair’s roots which are temporarily removed by waxing or tweezing. You should also avoid sun exposure for six weeks before and after treatment. Sun exposure makes laser hair removal less effective and makes complications after treatment more likely. If you are planning on getting pregnant avoid getting laser hair removal.

We recommend using an exfoliant 24-48 hours post laser on areas neck down to prevent ingrowns. You can use light creams or serums to nourish and hydrate the skin. Post laser for 24-48 hours avoid the sun, hot tubs, pools, saunas, exercising, and applying deodorant.

Numbing creams can sometimes thin the skin, and interfere with the process, so we ask you do not use these for safety concerns.

Diode lasers are the gold standard of Laser Hair Removal as they can treat all skin types safely and effectively. Using 1 wavelength creates a unified energy output, the 800nm wavelength is optimal as it targets the melanin in the hair without harming surrounding tissue. ​ A hand-held laser device sends out pulsed light onto the skin to seek out the dark pigment of the hair, and it impairs the hair follicle. Hair will begin to fall out within the next 10-14 days after the treatment. Hair grows in different stages: growing, resting and shedding. Because all of the hair isn’t on the same stage at any given time, multiple treatments are needed to get the hair in the growth phase, for the laser to be most effective.

The discomfort level varies on the type of laser used, the person’s hair type, the body area getting treated, and one’s personal threshold. Getting a laser hair removal treatment can be compared to a rubber band snapping against the skin. The first session generally hurts the most and then subsides with further visits. People with very thick, dark hair often feel a bit more pain than those with thin hair because darker hair absorbs more of the laser light. However, after the second treatment, clients generally don’t feel as much pain.

We use hard wax on the face, underarms and Brazilian because of the sensitive skin in these areas. Hard wax adheres to the hair and not the skin, making in gentler on the skin. We use a cream based soft wax for the rest of the body.

We recommend 3/4 of an inch for most areas. Upper lip and eyebrows can be shorter.

Please don’t! Numbing creams can interfere with the application of the wax, we ask you avoid using them.

This really is down to individual hair growth. For legs we recommend that you leave hair to grow for 3-4 weeks to ensure that both of your growth cycles (hair grows in 2 growth cycles) are through therefore ensuring a nice thorough wax. For Brazilians, if you haven’t shaved, waxed or trimmed in over 6 months we recommend trimming slightly to make it a more comfortable experience. We need a minimum of ¾ of a inch of hair. We also recommend that if it’s your first wax ever that you don’t leave it literally just before the big occasion – i.e. Just before a holiday/your wedding. We recommend that you have a couple with us before the big one to ensure that the most uncomfortable one is out of the way plus after your second wax the results will be even more thorough as the first wax may not have caught both of your two hair growth cycles.

We cannot wax you if any of the following applies to you: You are on your period for Brazilian waxing. You are using any Retinol products i.e. Retin A on any area you are looking to have waxed. You are using Acne medication Accutane. You have any kind of sunburn, laser burn, pustules or breakouts on the area to be waxed. You are diabetic. You are currently going through chemotherapy or radiation. However, we can wax you if you supply a doctor’s note saying it’s okay for you to wax. Please can we ask that you discreetly disclose all medical conditions you have before we wax you, especially any STDs.

We recommend using an exfoliant 24-48 hours post wax on areas neck down to prevent ingrowns. You can use light creams or serums to nourish and hydrate the skin. Post wax for 24 hours avoid heavy sweating such as working out to avoid irritation. For facial waxing we recommend not wearing make up until the next day to prevent breakouts and irritation.

If you’re taking accutane you need to wait 1 year after stopping treatment to receive any facials, waxing or medical treatments. If you are taking (prescribed or OTC) Tretinoin, Adapalene,m Benzoyl Peroxide or Tazarotene medication let us know beforehand, depending on percentage, when used and when stopped we may be able to perform a facial. If you are taking antibiotics we recommend waiting until you wax to reduce any risks and side effects.

Avoid getting waxed for the first time, or after a long time before a vacation, wedding or special occasion. The first 1-2 times you get waxed we may not be able to remove all the hair due to hair growth cycles, as well you may experience more irritation your first time. Don’t be nervous, we’re here to make your session as comfortable as possible and you can ask questions at anytime.

Five Senses Non-RMT Practitioners have each either taken massage courses or have been performing massage treatments for several years. Each Non-RMT Practitioner has been assessed by our retired RMT of 20+ years.

The techniques will be similar. Non-RMT massage are meant to be relaxing and soothing. RMT massages are for specific conditions or issues the client is experiencing.

Non-RMT Practitioners are not licence Practitioners therefore you do not receive a receipt for your insurance. You may be able to use your receipt on your income taxes for medical expenses, but check with a certified accountant.

We have partnered with Medicard to enable you to create your own Personal Wellness Program. Medicard Program has been in Canada for many years to help clients afford necessary aesthetic and heath services and pay for them over time on a very affordable basis.

ALL SERVICES at Five Senses qualify for the Medicard Program.

At Five Senses, we have designed this amazing program so that there is ZERO INTEREST FOR EITHER 6 MONTHS OR 1 YEAR – depending on the total cost of the services arranged. Then any balance outstanding at the end of the initial term will have a reasonable interest applied.

You meet with either Steve Kaiser or Janet McGroggan to review the details of the Medicard program, develop a Personal Wellness Plan or series of treatments, go online to enter some simple information to determine what is available for you, then get signed up.

Usually the entire process takes less than 1 hour and can be completed in the spa while you are enjoying a cup or coffee or tea.

There are no catches with this program. The balance of the Medicard at any time can be paid without penalty or notice.

Yes. If within the initial 90 day period you want to extend your Personal Wellness Program with Medicard for additional services, you can easily go online and arrange for it. Steve or Janet will be pleased to assist you in this entire process.

Yes all of our staff Massage Therapy treatments (RMT Massages) are done by Registered Massage Therapists who are registered with the CMTO, their governing body.

RMT massages are therapeutic treatments provided by a Registered Massage Therapist, that assess your indivdual needs. Your appointment will include a review of your health history, reason for treatment, assessment, treatment time on the table, review of stretches and remedial exercise or home care.

All treatments must be paid for at time of service. Clients are advised to check with their insurance provider as some do require a physicians referral. Also it is advisable to check to see what their per-vist maximum is and what their yearly maximum is. You are responsible to submit on your own as most companies now have an app for that and you receive your reimbursement within 48 hours. We always will issue you with an emailed receipt with provider name and license number.

Pre-natal massage uses positoning that makes the massage more comfortable and techniques that are safe and effective in addressing pain and tension throughout the pregnancy.

Due to COVID-19 Public Health restrictions we are not able to offer couples massages, as that would require 4 people in one room. We will try to accomodate to book your appointments at the same time, but you will not be in the same room for a massage. If you are booking manicure or pedicure appointments we can offer those appointment in the same room.

Gift cards and gift certificates can be redeemed for RMT massages, however an insurance receipt will not be issued due to insurance regulations.

Any area of the face and body can be treated. We CANNOT treat Varicose Veins.

IPL is safely performed by our qualified estheticians. All our estheticians performing IPL have had rigorous training by Venus Concept and are thoroughly knowledgeable on IPL and laser technology. In order to reduce complications we have you fill out a medical and health history form and go through all precautions beforehand. Consultations and patch tests are required for all clients a minimum of 48 hours before the first treatment, and up to 5 days depending on skin type.

Side effects include some redness in the area, some minor swelling, and some warmth in the area.

After you have your treatment your skin will be photosensitive for a minimum of 48 hours. Sunlight MUST be avoided, failure to do so will result in redness, swelling, and may increase the risk of blisters, scarring, or pigment changes. Tanning is not allowed, regardless of fake tan, tan from the sun or tanning beds. You must allow 2-6 weeks depending on a tan before you may start the treatment. Bruising may happen but fades within a few days, redness and swelling of the skin may happen lasting one to two hours.

Some people experience some discomfort, but the cooling crystal that is integrated in the Venus Versa™ IPL applicator aids with client comfort.

Most people are able to receive this treatment but there are a few contraindications in which we cannot perform the treatment. If you are/or have: • Implantable defibrillators, cardiac pacemakers, metal implants • Pregnancy or breastfeeding • Current or past history of cancer • Disease stimulated by light • Multiple Sclerosis or neurological disease • History of keloids or abnormal wound healing • Medications, herbs, vitamins, or supplements known to induce photosensitivity such as Accutane, tetracyclines or st john wort • Diseases stimulated by heat such as herpes simplex • Tattoo or permanent make up in treatment area • Active Inflammation/infection in the area • Varicose veins • Excessively tanned skin • Vitiligo • Skin related autoimmune disease During the consultation assessment, we may refuse treatment on someone with the following if we deem unsafe for treatment

Yes! Venus Viva is extremely safe; all of our estheticians doing the treatments are certified by Venus Concept and have gone through rigorous training. We do require a medical and health history form to be filled out prior to treatment during the consultation in order to give you the best treatment results and make sure you are an acceptable candidate for the treatment.

Side effects include some redness in the area, some minor swelling, and some warmth in the area; it may feel like a sunburn for 12-24 hours. For post-care we recommend not applying makeup or moisturizer for 24 hours post-treatment.

Nanofractional is minimally painful, feeling close to a sunburn. During the treatment, you will feel the heat from the radio frequency

Wrinkles, fine lines, pore size, acne scarring, and texture can be treated on the face and neck. On the body we can treat fine lines, wrinkles, sun-damaged skin, some scarring, and stretch marks.

All of our estheticians have graduated from college and continue to further their education with treatment courses.

For manicures and pedicures, we use a new nail file, buffer, cuticle stick, foot paddle stickers and even new nail polish brushes, which insures no cross contamination. For each micodermabrasion we use a new tip for each client with is labeled and filed away in it's own compartment, and sterilized before each use. For microblading we use new sterile blades for each client, we properly wrap anything we may come in contact with. We sterilize all metal tools after each use. Your health is our highest priority.

No we can not do that. Insurance does not cover esthetic services. Currently the only services that can be submitted to extended health care providers theraputic massages, chiropratic care, acupuncture, orthotics and physiotherapy.

We use Dr. Spiller, a German Line and one of the leading European lines. Within the line there is different series which provide skin care to all skin types. We have the Alpenraush line which caters to sensitive, reactive and immunocompromised skin. Our Men's Line is great as their products cater to men's specific needs. The Problem Solver line has some amazing products for acne, pigmentation, couperose, and aging skin.

If it's your first time receiving a facial we would recommend booking a complementary consulation and a Signature facial. We can properly analyse your skin and go over your skin care goals. If needed we can change the facial to properly treat your skin based on our analysis.

We have a few different pedicure options, it depends on which type of treatment you are looking for. If you are looking for mantenance between pedicures, cuticle and callus work then a natural pedicure is a great option for you. If you would like polish, a luxurious scrub and hot stone massage then our Bliss Pedicure is the best. Eanting to really treat yourself? Try our Signature Pedicure with paraffin and leg massage, or to really go over the top try our Tea Tree Oil or Morrocan Pedicure which is 75 minutes of relaxation.

We advise you don't shave 24 hours before your facial. When you shave and then get a facial your skin can become easily irritated. If you have facial hair you can still get a facial without any worries. If you have a beard, don't worry, we have a beard facial that we will taylor just for you.

While both include a dry manicure; our Acrylgel uses an efile to prep the cuticles and nails. Acrylgel can be done as an overlay with your choice of gel polish on top or as extensions to create perfectly sculpted nails with gel polish on top. Premium manicure includes dry manicure, cuticle clean up and gel polish of your choice. With both we can add glitter, rhinestones, crystals, stamping, foils, and nail art at an extra charge, which must be booked in advance to allow sufficient time to apply.

We use hard wax on the face, underarms and Brazilian because of the sensitive skin in these areas. Hard wax adheres to the hair and not the skin, making in gentler on the skin. We use a cream based soft wax for the rest of the body.

We recommend 3/4 of an inch for most areas. Upper lip and eyebrows can be shorter.

Please don’t! Numbing creams can interfere with the application of the wax, we ask you avoid using them.

Sorry, we do not allow anyone else into the room when you are having waxing done*. It can distract the esthetican and actually make a first time waxer feel more anxious. We will endeavour to make your experience as comfortable as possible. *A parent or guardian may be in the room for anyone under the age of 18, or for someone who has communication difficulties or a medical condition.

No its fine, leave it up to us and well do everything for you. We have often found that if you try to trim before you visit more often than not it gets cut too short making our job harder.

This really is down to individual hair growth. For legs we recommend that you leave hair to grow for 3-4 weeks to ensure that both of your growth cycles (hair grows in 2 growth cycles) are through therefore ensuring a nice thorough wax. For Brazilians, if you haven’t shaved, waxed or trimmed in over 6 months we recommend trimming slightly to make it a more comfortable experience. We need a minimum of ¾ of a inch of hair. We also recommend that if it’s your first wax ever that you don’t leave it literally just before the big occasion – i.e. Just before a holiday/your wedding. We recommend that you have a couple with us before the big one to ensure that the most uncomfortable one is out of the way plus after your second wax the results will be even more thorough as the first wax may not have caught both of your two hair growth cycles.

We cannot wax you if any of the following applies to you: You are on your period for Brazilian waxing. You are using any Retinol products i.e. Retin A on any area you are looking to have waxed. You are using Acne medication Accutane. You have any kind of sunburn, laser burn, pustules or breakouts on the area to be waxed. You are diabetic. You are currently going through chemotherapy or radiation. However, we can wax you if you supply a doctor’s note saying it’s okay for you to wax. Please can we ask that you discreetly disclose all medical conditions you have before we wax you, especially any STDs.

Yes you can, but please let our reception staff know that you are pregnant so we can be ready with pillows for support and to allow more time for waxing. Please be aware that being pregnant will make you more sensitive during your wax.

We recommend using an exfoliant 24-48 hours post wax on areas neck down to prevent ingrowns. You can use light creams or serums to nourish and hydrate the skin. Post wax for 24 hours avoid heavy sweating such as working out to avoid irritation. For facial waxing we recommend not wearing make up until the next day to prevent breakouts and irritation.

If you’re taking accutane you need to wait 1 year after stopping treatment to receive any facials, waxing or medical treatments. If you are taking (prescribed or OTC) Tretinoin, Adapalene,m Benzoyl Peroxide or Tazarotene medication let us know beforehand, depending on percentage, when used and when stopped we may be able to perform a facial. If you are taking antibiotics we recommend waiting until you wax to reduce any risks and side effects.

This really is down to individual hair growth. For legs, arms and brazilian we recommend a minimum of 3-4 weeks. For underarms 2-3 weeks, and for face it depends on individual growth but a good standard is 2-3 weeks

Avoid getting waxed for the first time, or after a long time before a vacation, wedding or special occasion. The first 1-2 times you get waxed we may not be able to remove all the hair due to hair growth cycles, as well you may experience more irritation your first time. Don’t be nervous, we’re here to make your session as comfortable as possible and you can ask questions at anytime.